Whether through disorderly guest behavior, accidents or equipment malfunction, hospitality has a huge fire risk. Minor mishaps can quickly become serious threats to your guests, property and business reputation. Whether you are responsible for a small guest-house or a large multi-story hotel complex, a key success factor is that your guests enjoy their stay – this includes not only first-rate service but also first-rate safety. Guests expect that they will be warned in good time if there is a real danger such as fire and that they will be conducted quickly and safely out of harm’s way. It is the hotel owner’s primary concern that guests enjoy their stay but besides offering first-rate service, this also includes ensuring maximum safety. Fire incidents not only result in financial losses, they can severely damage a hotel’s reputation. The goal is to protect people and property as effectively as possible and to minimize any operational interruptions and loss of customer base